FAQs
The things people most often ask before booking. If yours isn't here, just ask — there's no such thing as a silly question.
Which areas do you cover?
I cover Gloucestershire and the surrounding areas. Travel is free for 10 miles from Cirencester; after that, mileage and parking/congestion charges may apply. Virtual coaching is available wherever you are.
Do I need to tidy up and clean before you arrive?
Please don’t!! I arrive with zero judgement! Seeing how you use your home helps me to make a realistic and sustainable plan to transform your home into a calm, organised space.
Will you make me throw things away?
Never. Every decision is yours — my job is to make those decisions easier, not to make them for you. We keep what you love and use, and find good homes (donation, recycling, family) for the rest at your pace.
Do I need to be there while you work?
For decluttering decisions, yes — it works best side by side, and most clients find it surprisingly enjoyable! For organising-only jobs (like unpacking or resetting a space we’ve already sorted), I can happily crack on while you get on with your day.
Is everything confidential?
Completely. Your home, your things and anything we talk about stay private. Before & after photos are only ever shared with your written permission.
How do sessions and payment work?
We start with a free 15-minute chat. Sessions are a 3-hour minimum (£120), with full days at £240 and extra hours at £40. A £40 non-refundable deposit secures the booking and the balance is payable after each session.
Still wondering about something?
Pop it in an enquiry or book a free 15-minute chat — I'm happy to talk it through, no pressure and no judgement.